We Are Open!!
Covid-19 Special Procedures
Updated 4/21/20
The Phinney Family has been committed to the Automotive needs of our Community since 1982, and we will continue to do so. Our number one priority will always be the safety of our community, customers, employees, friends and family! This will remain our top priority. We are doing business in both our sales department and our service department. This does require some special procedures. Our doors at the physical business will remain locked until further notice. Any business to be conducted will need to follow procedures outlined for Sales Department and Service Department.
Thanks for your patience and understanding in these trying times.
Service Open
All appointments are to be scheduled via phone 315-686-5271 or email kristine@phinneys.com. Kristine is working remotely and is not available face to face in the office!
Appointments are going to be scheduled as drop off in the morning and pick up in the afternoon.
Keys are to be left in our Service Drop Box located next to the normal service entrance.
You will be called when your vehicle is complete.
Payment is to be made over the phone via credit card, if this isn’t an option please use our service drop box to drop a check or cash in.
We will be taking extreme precautionary measures while we interact with your vehicle. We have invested in several commercial sanitation methods to help keep you and our employees safe. We are using a disinfectant cleaner called BruClean TbC which is commonly used in Hospitals and Schools. This may leave a smell in your vehicle that is similar to a pool or hot tub (This is normal and safe.) We hope everyone does their part to keep our community safe!
Questions or concerns Call: 315-686-5271
Remote Vehicle Sales Only
Current NYS law allows only remote vehicle sales to take place. Meaning through our website www.phinneys.com, email: matt@phinneys.com, phone/text: 315-783-7586. We can send additional photos, videos, etc… I am available to answer any questions and concerns you have. During this time, we cannot unlock the vehicles, or allow any test drives. I have successfully completed several of these “Remote Sales” and I can ensure you that your safety will be my number 1 concern. Once it is time for you to come in and pick up your vehicle, we can schedule an appointment that works for you and we will finalize all the signing of paperwork. This will be completed securely abiding by all regulations and social distaining.